Human capital refers to the expertise, skills and experience of working people, sharing values and commitments for the continual improvement of the service offering to customers.

RESOURCES

88,725  
employees*
37,113
university graduates
47,871
women
31.1 m
training costs
5.3 bn
personnel expenses

 

* Sustainability Report Boundary.

ACTIONS AND RESULTS

1.3 m
Training days provided
947
Managerial assessments
  • Development and reorganisation programmes designed to protect employment and strengthen market competitiveness
  • Planning the Group Talent Management system

IMPACTS ON STAKEHOLDERS

4,121
new hires
2,331
new hires under 30 years of age
3,804
promotions
  • Employer branding & Recruiting: partnerships consolidated with leading Italian universities
  • Employees with permanent contracts: 85,743
  • % of executive staff female: 24% of all executive staff

JOB PROTECTION

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RECRUITMENTS

4,121

people

1,098 in Italy and 3,023 abroad

GRADUATES
EMPLOYEES

41.8

 

at Group level

NUMBER
OF WOMEN

54%

of women

at Group level

Employee enhancement

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PROFESSIONAL ENHANCEMENT AND DEVELOPMENT
PERFORMANCE ASSESSMENT SYSTEM
INCENTIVE SYSTEM
TRAINING

Training

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Iniziative formative su misura, dedicate al rafforzamento delle competenze di tutte le persone del Gruppo, in Italia e all’Estero attraverso il supporto costante all’evoluzione dei mestieri nelle diverse famiglie professionali e l’attenzione al potenziamento della capacità delle nostre persone

TRAINING HOURS PROVIDED

3,903,621 AT GROUP LEVEL

TRAINING HOURS PER EMPLOYEES

44.0 AT GROUP LEVEL