Sustainability Report 2016 in chapters

Letter to the stakeholders

Introduction

Key factors in the value creation process

Group profile

The operating context

Financial capital

Social and relational capital

Human capital

Intellectual and infrastructural capital

Natural capital

Improvement objectives

Indicators

SUSTAINABILITY REPORT 2016

Other documents

Code of Ethics

Stakeholder Engagement 2016 and Improvement Objectives 2017

Community Paper

2015 Environment Paper

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