Immigrants continue to account for an important part of Intesa Sanpaolo's customer base, with over 1 million customers at the end of 2016 (+2.4% compared to 2015). The money transfer services offered include three complementary services which in terms of characteristics and costs make the product range complete and competitive: Getmoney to Family, which enables the sending of money to the migrants’ main countries of origin thanks to agreements entered into with local banks; Express to Family, designed to transfer money to Intesa Sanpaolo Group Banks located in Albania, Egypt, Romania, Serbia and Ukraine and Money Transfer Western Union, which thanks to its widespread agent network enables the receipt of money worldwide. “Money Transfer Western Union”, which thanks to its widespread agent network enables the receipt of money worldwide.
During 2016, around 135,000 remittances were placed for nearly 74 million euro, confirming the growth trend already recorded in 2015.
Through Western Union, over 110,000 transfers were made in 2016, totalling nearly 33 million euro (from 2014 to 2016, 311,000 transactions were managed for around 95 million euro).
As for the other two services, almost 6,700 transactions for about 12 million euro were handled by Express to Family and more than 18,000 for nearly 29 million euro were handled by GetMoney to Family.
“Carta Insieme” was created for organisations operating in the social sector, to support needy or disadvantaged people such as migrants and asylum seekers.
Available in three versions, the new card can be used to disburse sums of money in favour of card holders, with specific limits which can be set for card transactions.