Human capital
Human capital refers to the expertise, skills and experience of working people, sharing values and commitments for the continual improvement of the service offering to customers.
RESOURCES
88,725
employees*
37,113
university graduates
47,871
women
31.1 m
training costs
5.3 bn
personnel expenses
* Sustainability Report Boundary.
ACTIONS AND RESULTS
1.3 m
Training days provided
947
Managerial assessments
- Development and reorganisation programmes designed to protect employment and strengthen market competitiveness
- Planning the Group Talent Management system
IMPACTS ON STAKEHOLDERS
4,121
new hires
2,331
new hires under 30 years of age
3,804
promotions
- Employer branding & Recruiting: partnerships consolidated with leading Italian universities
- Employees with permanent contracts: 85,743
- % of executive staff female: 24% of all executive staff
4,121
people
1,098 in Italy and 3,023 abroad
41.8
at Group level
54%
of women
at Group level
Iniziative formative su misura, dedicate al rafforzamento delle competenze di tutte le persone del Gruppo, in Italia e all’Estero attraverso il supporto costante all’evoluzione dei mestieri nelle diverse famiglie professionali e l’attenzione al potenziamento della capacità delle nostre persone
TRAINING HOURS PROVIDED
3,903,621 AT GROUP LEVEL
TRAINING HOURS PER EMPLOYEES
44.0 AT GROUP LEVEL