Human capital

Human capital refers to the expertise, skills and experience of working people, sharing values and commitments for the continual improvement of the service offering to customers.

RESOURCES

88,725

employees*

37,113

university graduates

47,871

women

31.1 m

training costs

5.3 bn

personnel expenses

* Sustainability Report Boundary.

ACTIONS AND RESULTS

1.3 m

Training days provided

947

Managerial assessments

Development and reorganisation programmes designed to protect employment and strengthen market competitiveness
Planning the Group Talent Management system

IMPACTS ON STAKEHOLDERS

4,121

new hires

2,331

new hires under 30 years of age

3,804

promotions

Employer branding & Recruiting: partnerships consolidated with leading Italian universities
Employees with permanent contracts: 85,743
% of executive staff female: 24% of all executive staff

JOB PROTECTION

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RECRUITMENTS

4,121

people

GRADUATES
EMPLOYEES

41.8

NUMBER
OF WOMEN

54%

of women

Employee enhancement

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PROFESSIONAL ENHANCEMENT AND DEVELOPMENT

PERFORMANCE ASSESSMENT SYSTEM

INCENTIVE SYSTEM

TRAINING

Training

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Iniziative formative su misura, dedicate al rafforzamento delle competenze di tutte le persone del Gruppo, in Italia e all’Estero attraverso il supporto costante all’evoluzione dei mestieri nelle diverse famiglie professionali e l’attenzione al potenziamento della capacità delle nostre persone

TRAINING HOURS PROVIDED

3,903,621 AT GROUP LEVEL

TRAINING HOURS PER EMPLOYEES

44.0 AT GROUP LEVEL